Please note: Deleting the Sundance Now app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop being billed.
Sundancenow.com sign-ups:
If you signed up with a credit card via our website, you must cancel through a web browser on your computer, tablet, or via the mobile web on your smartphone. At the moment, you cannot cancel your account in our apps for iOS and Android.
Sundancenow.com sign-ups:
If you signed up with a credit card via our website, you must cancel through a web browser on your computer, tablet, or via the mobile web on your smartphone. At the moment, you cannot cancel your account in our apps for iOS and Android.
- Click on My Account in the top right-hand corner of the site
- Scroll to the Membership Settings section
- Click the option to Cancel Subscription
PayPal sign-ups:
If you signed up with PayPal, please log into your PayPal account and cancel the recurring payment to Sundance Now. Otherwise, PayPal will continue to bill you and forward the recurring payment to us. Once you cancel the recurring payment, we will be notified and the subscription will be canceled.
Device sign-ups:
If you are having trouble canceling via the Sundance Now website, it’s likely that you signed up through iTunes, Google Play, Roku, Samsung or Amazon Prime's add-on subscription, in which case, see our troubleshooting instructions for each individual service below: