Web Troubleshooting

The Video Won't Start or Load on My Computer
If a video isn’t loading on your computer, please try the following troubleshooting tips: Restart your computer & Reset your Router Clear your cook...
Tue, 4 Jun, 2019 at 2:32 PM
How do I enable JavaScript on my browser?
In order to stream Sundance Now you will need to enable JavaScript. Learn how to enable JavaScript here: enable-javascript.com If you are still experienci...
Tue, 4 Jun, 2019 at 2:32 PM
I Can't Find the Video Controls on My Computer
Windows PC: The Taskbar on the bottom of the screen could be hiding the controls and/or blocking the video player. If so, please follow the steps below: ...
Tue, 4 Jun, 2019 at 2:34 PM
The video is buffering or pausing while playing on my computer
Our video player is adaptive and adjusts to your network connection to prevent buffering, so you may notice the video quality change while watching on a com...
Tue, 4 Jun, 2019 at 2:35 PM