Memberships and Billing

How to Cancel a membership
Please note: Deleting the Sundance Now app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in o...
Thu, 9 Apr, 2020 at 10:38 AM
How do I reset my password?
To reset your password, please follow the instructions below: Go here: https://www.sundancenow.com/forgot-password Enter the email address you used to sig...
Thu, 9 Apr, 2020 at 12:12 PM
Cancel an iTunes membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to s...
Thu, 9 Apr, 2020 at 12:51 PM
Cancel a Google Play membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to sto...
Thu, 9 Apr, 2020 at 12:56 PM
Cancel a Roku membership
Please note: Deleting the Sundance Now channel from your device does not cancel your subscription. You must follow the cancel instructions below to stop bei...
Thu, 9 Apr, 2020 at 12:59 PM
Cancel an Amazon Fire TV membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to sto...
Thu, 9 Apr, 2020 at 1:00 PM
Cancel an Amazon Prime channel add-on
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to sto...
Thu, 9 Apr, 2020 at 1:00 PM
Why can't I access Sundance Now on both Amazon and your website using the same account?
Below are a few points of explanation about the Sundance Now Amazon Prime channel: The Sundance Now Amazon Prime Video channel is a completely separate...
Thu, 9 Apr, 2020 at 12:28 PM
What is your refund policy?
For monthly memberships, we can issue a full refund if a request is made within 2 days of being billed. For annual memberships, we can issue a full refund ...
Mon, 13 Jul, 2020 at 11:48 AM
How can I get a refund?
If you subscribed directly with us on sundancenow.com, and are within the refund window (2 days for monthly charges and 7 days for annual charges), submit a...
Mon, 13 Jul, 2020 at 11:48 AM