Memberships and Billing

How to Cancel a membership
Please note: Deleting the Sundance Now app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in o...
Tue, 4 Jun, 2019 at 1:58 PM
How do I reset my password?
To reset your password, please follow the instructions below: Go here: https://www.sundancenow.com/forgot-password Enter the email address you used to sig...
Tue, 4 Jun, 2019 at 1:58 PM
Cancel an iTunes membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to st...
Tue, 4 Jun, 2019 at 1:59 PM
Cancel a Google Play membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop...
Tue, 4 Jun, 2019 at 2:04 PM
Redeem a Groupon
Groupons work like promo codes. To redeem your Groupon, you will need to create a NEW account here on our website. During the sign-up process, you can enter ...
Tue, 4 Jun, 2019 at 2:05 PM
Cancel a Roku membership
Please note: Deleting the Sundance Now channel from your device does not cancel your subscription. You must follow the cancel instructions below to stop bein...
Tue, 4 Jun, 2019 at 2:06 PM
Cancel an Amazon Fire TV membership
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to sto...
Tue, 4 Jun, 2019 at 2:07 PM
Cancel an Amazon Prime channel add-on
Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow the cancel instructions below in order to sto...
Tue, 4 Jun, 2019 at 2:08 PM
Why can't I access Sundance Now on both Amazon and your website using the same account?
Below are a few points of explanation about the Sundance Now Amazon Prime channel: The Sundance Now Amazon Prime Video channel is a completely separate su...
Tue, 4 Jun, 2019 at 2:09 PM
What is your refund policy?
For monthly memberships, we can issue a full refund if a request is made within 3 days of being billed. For annual memberships, we can issue a full refund ...
Tue, 4 Jun, 2019 at 2:10 PM