If you signed up with a credit card via our website, you must cancel through a web browser on your computer, tablet, or via the mobile web on your smartphone. At the moment, you cannot cancel your account in our apps for iOS and Android.
- Click on My Account in the top right-hand corner of the site
- Scroll to the Membership Settings section
- Click the option to Cancel Subscription
If you signed up with PayPal, please log into your PayPal account and cancel the recurring payment to Sundance Now. Otherwise, PayPal will continue to bill you and forward the recurring payment to us. Once you cancel the recurring payment, we will be notified and the subscription will be canceled.
If you are having trouble canceling via the Sundance Now website, it’s likely that you signed up through iTunes, Google Play, Roku, or Amazon Prime's add-on subscription, in which case, see our troubleshooting instructions for each individual service below: