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  • How can I cancel my subscription?

    We're sorry to see you go. If you'd like to cancel your membership and you signed up with your card on our sit...

    Feb 14, 2018 09:41PM EST
  • How can I cancel my iTunes membership?

    If you signed up via the Sundance Now app on your iPhone or iPad, you can cancel your subscription by followin...

    Dec 27, 2016 11:10AM EST
  • How can I cancel my Google Play membership?

    If you signed up via Google Play through the Sundance Now Android app, you can cancel your subscription by fol...

    Jun 21, 2017 10:35AM EST
  • How can I cancel my Roku membership?

    If you signed up via the Roku Channel Store through the Sundance Now Roku channel, you can cancel your subscri...

    Jun 21, 2017 10:36AM EST
  • How do I cancel my FireTV membership?

    When you start a subscription on your Fire TV, you're typically required to sign in or create an account with ...

    Jun 21, 2017 10:36AM EST
  • What is your refund policy?

    For monthly memberships, we can issue a full refund if a request is made within 48 hours of being billed. ...

    Oct 05, 2017 03:40PM EST
  • How can I get a refund?

    If you are within the refund window, you can submit refund request to support@sundancenow.com. Please include ...

    Feb 06, 2018 11:54AM EST
  • Help! I have fraudulent charges from your service.

    We understand that fraudulent charges can be upsetting. If you believe the charge was fraudulent, we can help...

    Feb 06, 2018 11:55AM EST
  • How do I reset my password?

    You can change your password by going to the login page and clicking on "Forgot Password". You will then be em...

    Feb 14, 2018 09:42PM EST

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