Member Support

Memberships and Billing

  • How to Cancel a membership

    Please note: Deleting the Sundance Now app or channel from your device does not cancel your subscription. You ...

    Aug 20, 2018 03:07PM EST
  • How do I reset my password?

    To reset your password, please follow the instructions below: Go here: https://www.sundancenow.com/forgot ...

    Sep 06, 2018 10:49AM EST
  • Cancel an iTunes membership

    Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow...

    Aug 20, 2018 03:08PM EST
  • Cancel a Google Play membership

    Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow...

    Aug 16, 2018 01:10PM EST
  • Redeem a Groupon

    Groupons work like promo codes. To redeem your Groupon, you will need to create a NEW account here on our webs...

    Sep 06, 2018 10:50AM EST
  • Cancel a Roku membership

    Please note: Deleting the Sundance Now channel from your device does not cancel your subscription. You must fo...

    Aug 16, 2018 01:14PM EST
  • Cancel an Amazon Fire TV membership

    Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow...

    Aug 16, 2018 01:14PM EST
  • Cancel an Amazon Prime channel add-on

    Please note: Deleting the Sundance Now app from your device does not cancel your subscription. You must follow...

    Aug 20, 2018 03:12PM EST
  • Why can't I access Sundance Now on both Amazon and your website u...

    Below are a few points of explanation about the Sundance Now Amazon Prime channel: The Sundance Now Amazon...

    Aug 20, 2018 03:13PM EST
  • What is your refund policy?

    For monthly memberships, we can issue a full refund if a request is made within 3 days of being billed. For a...

    Aug 16, 2018 01:16PM EST
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