Support Center

Sundance Now on Amazon FireTV

Last Updated: Aug 20, 2018 02:53PM EST
General Info:

You can download the Sundance Now app for Amazon FireTV by searching for us by name in the app store.

If you have an existing Sundance Now subscription, open the app and log in.

If you do not have an existing Sundance Now subscription, you can sign up for one via Amazon.  After you sign up for Sundance Now on Amazon FireTV, you should receive a confirmation email.  From there, you'll need to click the link in the email that takes you to a web page to set a password.  Once you have your password set, you can use your login details anywhere Sundance Now is available to stream.


Basic Troubleshooting:
  • Unplug the device from power for at least 2 minutes, then plug back in
  • Delete and re-download the Sundance Now app
  • Confirm that you are still connected to your WiFi or Ethernet network
  • Check your settings to make sure you have updated to the latest software version 


 
If you are still experiencing trouble with the channel, send us a note (support@sundancenow.com) letting us know which steps didn't work for you, as well as the following info listed here:


 
  • The specific device and model number
  • Whether this issue concerns a specific title, and if so, which one
  • If you are getting a specific error message
  • If possible, include a photo or video of the issue you're experiencing

Contact Us

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