Member Support

How do I reset my password?

Last Updated: Feb 07, 2019 08:20AM EST
To reset your password, please follow the instructions below:
  • Go here:
  • Enter the email address you used to sign up for Sundance Now
  • Check your email for an official link to reset your password. The reset password link in that email is only valid for an hour
  • The new password needs to be at least eight characters long and should contain only numbers and letters

If you don't see the email with the official link in your inbox, check your SPAM or Promotions folder.  

Still not working? Sometimes it helps to delete your cache (on a mobile device) or cookies (on a web browser) before going through the steps again to reset your password.

Reach out to our support team by filling out our contact form if you continue to have issues resetting your password.
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