Member Support

Sundance Now for iPhone and iPad

Last Updated: Sep 06, 2018 10:57AM EST
General Info:

The Sundance Now app for iPhone and iPad is available in the App Store
 
Basic Troubleshooting:
  • Delete and Reinstall the Sundance Now app and reboot your device: Takes a few minutes, but might do the trick!
  • Data / WiFi connection: Using your wireless provider's data to stream is not a strong enough connection.  A download speed of at least 6Mbps is required. Check your download speed by going to speedtest.net in your device's web browser.
  • Clear your cache: If you don’t know how to do this, we recommend running a google search for your specific device + “clear cache” as it is often different on each device).
 
If you are still experiencing trouble with the site, contact support through our support contact form and let us know what specifically didn’t work. We'll do our very best to get you back on track!
3a6642bca8de04984d33e0e094eaf98e@docclub.desk-mail.com
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