Support Center

How can I cancel my subscription?

Last Updated: Feb 14, 2018 09:41PM EST
We're sorry to see you go. If you'd like to cancel your membership and you signed up with your card on our site, please complete the following:
 
  1. Click your username in the top right hand corner of the site and then click Account

  2. Select the Subscription Settings tab

  3. Click the option to Cancel Subscription

 

Please note: you must cancel on our website (www.sundancenow.com) in a web browser on your computer/tablet, or the mobile web on your smartphone.

For instructions on managing your subscription through another billing provider, please see the links below

iTunes
Google Play
Roku

The option to cancel will not be available on the Sundance Now app on your mobile device.

PayPal Cancellation Note: if you signed up with PayPal please log into your PayPal account and cancel the recurring payment to Sundance Now. Otherwise PayPal will continue to bill you and forward the recurring payment to us. Once you cancel the recurring payment, we will be notified and the subscription will be cancelled. 

We welcome your feedback. If you are having a specific issue, please select other and explain as best you can the issue that you've experienced. It helps us to improve the site for future members. If you experience any difficulty or have any other questions, please email us at support@sundancenow.com with your username.


 

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